# Can I Trust Onside? Your trust and security are fundamental to us at Onside. We are committed to creating a safe, reliable, and transparent marketplace for you to discover and enjoy apps on your iPhone. This page outlines the measures we take to ensure Onside is a platform you can depend on. *** ### Our Commitment to Your Security We understand that using an alternative app marketplace involves trust. Here's how we work to earn and maintain it:
1. Operating Legally and Responsibly * **EU:** Onside operates in compliance with applicable **European Union (EU) requirements** for digital marketplaces and data protection (including **GDPR**, where relevant). * **Japan:** Onside operates in compliance with applicable requirements in Japan (including the **Act on the Protection of Personal Information (APPI)**, where relevant). * **Japan (iOS platform rules):** Alternative app marketplaces in Japan are enabled under the **MSCA**. Apple also applies platform safeguards like **Notarization** and an **authorization process** for app marketplaces. * **Best Practices:** We are diligent in ensuring our services and practices meet these legal standards to provide you with a secure environment.
2. Protecting Your Data * **Data Minimization:** We strive to collect only the minimum data required for Onside to function. We don't collect unnecessary information. * **Secure Handling:** We employ modern security technologies and best practices to protect the data we do handle, focusing on preventing unauthorized access or data leaks. What you install and use generally stays strictly between you and the app. * **Learn More:** You can always find more details in our Privacy Policy.
3. Building a Secure Platform * **Internal Security Reviews:** While we are a growing platform, we take security very seriously. Our development process includes internal security reviews and testing to identify and address potential vulnerabilities within the Onside Store app itself. * **Continuous Improvement:** We continuously work to strengthen our infrastructure and implement robust security measures to protect the platform.
*** ### Ensuring Safe Apps on Onside It's not just about the Onside app itself; we also care deeply about the safety and quality of the apps available *through* Onside. > Our **"Security Guarantee"** is our promise to you that we take these steps seriously for every app in our store.
App Review Process * Every app submitted to Onside undergoes a **moderation process**. This includes automated and manual checks for viruses, malware, and other potentially harmful behavior. * We aim to offer only reliable and verified apps, so you can download with confidence and avoid unpleasant surprises.
Apple platform safeguards (Japan) In Japan, iOS applies a baseline security review called **Notarization** to iOS apps distributed outside the App Store. Notarization helps reduce serious threats (like known malware), but it is **less comprehensive** than Apple’s App Store App Review.
Developer Accountability * Developers who publish on Onside are registered with us and must agree to our terms and conditions. This helps to create an accountable and responsible developer ecosystem.
Content Standards & Legal Compliance * We expect all apps on Onside to be lawful in the regions they are distributed. * For apps in categories like Adult Content, Crypto, or Gambling, we require them to be fully compliant with all local laws, including appropriate age-gating and responsible presentation. * Our moderation team also works to ensure that apps do not direct users to malicious websites or intentionally harm your device or data.
Secure In-App Payments * When you make purchases for paid apps or in-app content through Onside, we use secure and trusted payment methods like Apple Pay and direct card payments. Your payment information is handled securely by our payment processors according to industry standards.
*** ### Our Promise to You We are dedicated to building Onside into a trustworthy alternative for discovering and enjoying iOS apps. This means: * **Transparency:** Being open and clear about our practices. * **Security Focus:** Continuously working to protect our users and their data. * **Responsiveness:** Listening to user feedback to improve our platform. While no system can be 100% immune to all threats, we are committed to employing best efforts and industry-standard practices to make Onside a safe and reliable choice for you. {% hint style="info" %} **Downloading Onside Safely:** To ensure you are getting the genuine and secure version of Onside Store, please **only download it from our official website:** [**onside.io**](https://onside.io). Be wary of third-party websites offering Onside downloads, as these may not be safe. {% endhint %} *** If you have any further questions, please contact our support team. You can reach us via the chat in the bottom-right corner or by email at . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.onside.io/store/authorization-and-safety/can-i-trust-onside.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.