> For the complete documentation index, see [llms.txt](https://docs.onside.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.onside.io/store/getting-started/how-to-install-onside-store.md).

# How to Install Onside Store

### Before you start

{% hint style="warning" %}
Your Apple Account **Country/Region** must be set to an **EU country/region** or **Japan**. Otherwise iOS blocks alternative marketplace installation.
{% endhint %}

{% hint style="warning" %}
On **iPad**, Onside Store is available **in the EU only** (iPadOS **18+**). It is **not available on iPad in Japan**.
{% endhint %}

Make sure you:

* **Use Safari or Google Chrome.** iOS blocks alternative marketplace installation flows in some other browsers.
* **Are physically located in the EU (excluding the UK) or Japan.** On iPad, this must be the **EU**. A VPN will not bypass this requirement.
* **Use an Apple Account with an EU country/region or Japan.**
  * Check: **Settings > \[Your Name] > Media & Purchases > View Account > Country/Region**.

<details>

<summary><strong>How to check or change your App Store country/region</strong></summary>

Go to **Settings > \[Your Name] > Media & Purchases > View Account**. You might need to sign in.

Tap **Country/Region > Change Country or Region**, select your country/region (EU country or Japan), and follow the on-screen instructions.

Changing your region may affect existing subscriptions and payment methods tied to your Apple ID.

</details>

* **Run a supported iOS/iPadOS version.**
  * **iPhone**
    * **EU:** iOS **17.6 or later**
    * **Japan:** iOS **26.2 or later** (MSCA support)
  * **iPad (EU only):** iPadOS **18 or later**

<details>

<summary><strong>How to check and update your iOS/iPadOS version</strong></summary>

Go to **Settings > General > Software Update**. If an update is available, install it.

</details>

{% hint style="info" %}
In Japan, iOS alternative app marketplaces are enabled under the **MSCA**. Apple may show additional authorization prompts during installation. Apps distributed outside the App Store also go through Apple’s baseline **Notarization** checks.
{% endhint %}

If you run into issues, see [Troubleshooting Installation Issues](/store/getting-started/how-to-install-onside-store/troubleshooting-installation-issues.md).

### Installation steps

<a href="https://onside.io" class="button primary">Install Onside</a>

After you confirm the prerequisites, follow the steps for your iOS/iPadOS version.

{% columns %}
{% column width="50%" %}

### iOS 18.6- installation flow

1. Open [onside.io](https://onside.io/) in Safari and tap **Install Onside**.
2. Tap **OK** to dismiss the iOS notice about installing an alternative app marketplace.

<div align="left" data-full-width="false"><figure><img src="/files/SbljZHJEfNqSGTOqOcfl" alt=""><figcaption></figcaption></figure></div>

3. Open **Settings** and allow marketplace installation for Onside.

<div align="left"><figure><img src="/files/Dc8Bkkc2J2VRc8C6Id6R" alt=""><figcaption></figcaption></figure></div>

4. Return to Safari and tap **Install Onside** again.

<div align="left"><figure><img src="/files/3hkECF1haBHvuIawp5us" alt=""><figcaption></figcaption></figure></div>

5. Tap **Install App Marketplace** to finish.

<div align="left"><figure><img src="/files/XBji2T7cDUaUmcd81ds9" alt=""><figcaption></figcaption></figure></div>

6. Open **Onside Store** and start downloading apps. You can create an account later.

<div align="left"><figure><img src="/files/lLh61zTp7ONG6mFPpcxI" alt=""><figcaption></figcaption></figure></div>

<a href="https://onside.io" class="button primary">Install Onside</a>
{% endcolumn %}

{% column %}

### iOS 18.6+ installation flow

1. Open [onside.io](https://onside.io/) in Safari and tap **Install Onside**.
2. Tap **Allow Installation**.

![](/files/Y016tWhCfOIqIKhEYayi)

3. Confirm installation via **Face ID** or your Apple ID password.

![](/files/fzvcKKaAc4134Ze6yXxD)

4. Tap **Open Onside Store**.

![](/files/eoTO1mKA19Xnclfqlril)

5. Start downloading apps. You can create an account later.

<a href="https://onside.io" class="button primary">Install Onside</a>
{% endcolumn %}
{% endcolumns %}

***

{% hint style="info" %}
If you still need help, contact Onside support via the chat in the bottom-right corner, or email <support@onside.io>.
{% endhint %}


---

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