# How to Install Onside Store

### Before you start

{% hint style="warning" %}
Your Apple Account **Country/Region** must be set to an **EU country/region** or **Japan**. Otherwise iOS blocks alternative marketplace installation.
{% endhint %}

{% hint style="warning" %}
On **iPad**, Onside Store is available **in the EU only** (iPadOS **18+**). It is **not available on iPad in Japan**.
{% endhint %}

Make sure you:

* **Use Safari or Google Chrome.** iOS blocks alternative marketplace installation flows in some other browsers.
* **Are physically located in the EU (excluding the UK) or Japan.** On iPad, this must be the **EU**. A VPN will not bypass this requirement.
* **Use an Apple Account with an EU country/region or Japan.**
  * Check: **Settings > \[Your Name] > Media & Purchases > View Account > Country/Region**.

<details>

<summary><strong>How to check or change your App Store country/region</strong></summary>

Go to **Settings > \[Your Name] > Media & Purchases > View Account**. You might need to sign in.

Tap **Country/Region > Change Country or Region**, select your country/region (EU country or Japan), and follow the on-screen instructions.

Changing your region may affect existing subscriptions and payment methods tied to your Apple ID.

</details>

* **Run a supported iOS/iPadOS version.**
  * **iPhone**
    * **EU:** iOS **17.6 or later**
    * **Japan:** iOS **26.2 or later** (MSCA support)
  * **iPad (EU only):** iPadOS **18 or later**

<details>

<summary><strong>How to check and update your iOS/iPadOS version</strong></summary>

Go to **Settings > General > Software Update**. If an update is available, install it.

</details>

{% hint style="info" %}
In Japan, iOS alternative app marketplaces are enabled under the **MSCA**. Apple may show additional authorization prompts during installation. Apps distributed outside the App Store also go through Apple’s baseline **Notarization** checks.
{% endhint %}

If you run into issues, see [Troubleshooting Installation Issues](https://docs.onside.io/store/getting-started/how-to-install-onside-store/troubleshooting-installation-issues).

### Installation steps

<a href="https://onside.io" class="button primary">Install Onside</a>

After you confirm the prerequisites, follow the steps for your iOS/iPadOS version.

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{% column width="50%" %}

### iOS 18.6- installation flow

1. Open [onside.io](https://onside.io/) in Safari and tap **Install Onside**.
2. Tap **OK** to dismiss the iOS notice about installing an alternative app marketplace.

<div align="left" data-full-width="false"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FQG6RKlNIDqokKM6yBcTS%2FGroup%201948756901.svg?alt=media&#x26;token=1b56c8a2-f110-427e-aa82-3078ad4238f9" alt=""><figcaption></figcaption></figure></div>

3. Open **Settings** and allow marketplace installation for Onside.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FJsDYk9UIrNzsZ37aqvZo%2F%F0%9F%93%B1%20Settings%20%E2%80%BA%20Home.svg?alt=media&#x26;token=dd2b4e80-3641-455e-8b9c-b28fbec24199" alt=""><figcaption></figcaption></figure></div>

4. Return to Safari and tap **Install Onside** again.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2F33Ulrk2sHHkac2o8i1iL%2FInstalling%20web%20page.svg?alt=media&#x26;token=707863d4-4953-4e22-b1dd-301d750c511c" alt=""><figcaption></figcaption></figure></div>

5. Tap **Install App Marketplace** to finish.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FSk8v163x1bhTAoUoFKQG%2FGroup%201948756902.svg?alt=media&#x26;token=6f3abac1-fb3a-436d-8e43-cc391829948a" alt=""><figcaption></figcaption></figure></div>

6. Open **Onside Store**, create your account, and start downloading apps.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FVmUJTR40GVqNL1azVv8i%2FComp_11%201.svg?alt=media&#x26;token=4357194b-a01e-4bc0-a8fb-8172173008ac" alt=""><figcaption></figcaption></figure></div>

<a href="https://onside.io" class="button primary">Install Onside</a>
{% endcolumn %}

{% column %}

### iOS 18.6+ installation flow

1. Open [onside.io](https://onside.io/) in Safari and tap **Install Onside**.
2. Tap **Allow Installation**.

![](https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FIFKGuySeuEWoqp46XysV%2Fimages.png?alt=media\&token=3fa02c82-6436-4c52-946d-6fc1441aa725)

3. Confirm installation via **Face ID** or your Apple ID password.

![](https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FioqD7zrIXhSK5b6ev6lo%2Fimage%2080.png?alt=media\&token=4ffd3f49-8524-4fee-9026-7e5ff05ba238)

4. Tap **Open Onside Store**.

![](https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2F6pINRtwALqOOVjQlHv7t%2Fimage%2081.png?alt=media\&token=09c789f6-01ac-4ce5-b4f5-70e4e7a34b7a)

5. Create your account and start downloading apps.

<a href="https://onside.io" class="button primary">Install Onside</a>
{% endcolumn %}
{% endcolumns %}

***

{% hint style="info" %}
If you still need help, contact Onside support via the chat in the bottom-right corner, or email <support@onside.io>.
{% endhint %}


---

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