# How to Update Onside Store

### Automatic updates (recommended)

This is the recommended way to keep the Onside Store up to date.

With automatic updates enabled, iOS/iPadOS typically installs a new version within 24 hours after we release it (depending on your device settings and connectivity).

<details>

<summary><strong>Enable iOS/iPadOS automatic app updates</strong></summary>

1. Go to **Settings > Apps > App Installation**.
2. Ensure **App Updates** is toggled **On**.

This is a general iOS setting that affects many apps.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FXOcYlIWzNGoZ93hksuFu%2FIMG_7023.PNG?alt=media&#x26;token=89b4798e-31ce-4fea-9642-44f935230458" alt="" width="188"><figcaption></figcaption></figure></div>

</details>

{% hint style="info" %}
Automatic updates work best with a stable Wi‑Fi connection and sufficient battery.
{% endhint %}

***

### Manual update

If you prefer to manage updates yourself (or if automatic updates are off), you can check for updates manually.

<details>

<summary><strong>Manual update steps</strong></summary>

1. Go to **Settings > Apps**.
2. Scroll down and tap **Onside**.
3. In **App Information**, look for an **Update** button.

{% hint style="info" %}
If you only see the version number and no **Update** button, you already have the latest version installed.
{% endhint %}

4. Tap **Update** to download and install the latest version.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FyWuEHV8tjCtCaqxmWStt%2FScreenshot%202025-06-24%20at%2011.46.16.jpeg?alt=media&#x26;token=db519070-03e0-462e-b25e-87b3a481c27d" alt="" width="188"><figcaption></figcaption></figure></div>

</details>

***

### Troubleshooting

<details>

<summary><strong>The Update button isn’t showing, and the app isn’t updating automatically.</strong></summary>

If you’ve confirmed you have a stable internet connection and you’re sure a newer version is available but it isn’t appearing, reinstall the Onside Store.

{% hint style="warning" %}
Use this as a last resort. Your settings or locally stored data for the Onside Store app might be reset.
{% endhint %}

1. Delete the Onside Store app from your iPhone or iPad.
2. Reinstall the latest version from our official website.

<a href="https://onside.io" class="button secondary">Reinstall from onside.io →</a>

</details>

**If automatic updates aren’t working, also check:**

<details>

<summary><strong>Background App Refresh</strong></summary>

1. Go to **Settings > Apps**.
2. Tap **Onside**.
3. Ensure **Background App Refresh** is toggled **On**.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FT5AQR6ywTkpLpnEl4K70%2FIMG_7024.PNG?alt=media&#x26;token=63d55161-2a55-4c06-b91b-53477868a985" alt="" width="188"><figcaption></figcaption></figure></div>

</details>

<details>

<summary><strong>In‑App Content</strong></summary>

1. Go to **Settings > Apps > App Installation**.
2. Ensure **In‑App Content** is toggled **On**.

This is a general iOS setting that affects many apps.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FXOcYlIWzNGoZ93hksuFu%2FIMG_7023.PNG?alt=media&#x26;token=89b4798e-31ce-4fea-9642-44f935230458" alt="" width="188"><figcaption></figcaption></figure></div>

</details>

***

{% hint style="info" %}
If you still need help, contact Onside support via the chat in the bottom-right corner, or email <support@onside.io>.
{% endhint %}


---

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