App Marketplace Guidelines

Commitment To Safe And Secure Apps

At Onside, we are committed to providing a safe, secure, and trustworthy environment for users in Japan. As part of this commitment, we continuously monitor and review apps distributed through our marketplace to detect and prevent fraudulent, malicious, or illegal behavior.

These App Marketplace Guidelines define the requirements that all apps and developers must follow in order to distribute apps through the Onside marketplace.

Onside is operated by Onside.io B.V.

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1. Compliance With Laws And Regulations

1.1 Legal Compliance

All apps must comply with applicable laws and regulations in Japan and in any other region where the app is made available. This includes, but is not limited to, laws related to:

• Data protection and privacy

• Consumer protection

• Intellectual property

• Content regulation

1.2 Prohibited Content

Apps must not contain, promote, or facilitate illegal or harmful activities. This includes, but is not limited to:

• Distribution of illegal substances

• Fraud, scams, or deceptive practices

• Harassment, abuse, or exploitation

• Human trafficking or sexual exploitation

• Unauthorized file sharing or copyright infringement

2. Intellectual Property Protection

2.1 Respect For Intellectual Property

Apps must respect the intellectual property rights of third parties. Developers must not use unauthorized trademarks, copyrighted materials, patents, or proprietary technology.

2.2 Intellectual Property Disputes

Developers must respond promptly to any intellectual property claims or inquiries. Failure to address such claims may result in app suspension or removal from the marketplace.

3. Fraudulent And Malicious Behavior

3.1 Prohibition Of Fraud

Apps must not engage in fraudulent or deceptive behavior, including:

• Misleading app descriptions or functionality

• Manipulating user reviews or ratings

• Impersonation or false representation

3.2 Malware And Harmful Code

Apps must not contain malware or harmful components, including viruses, trojans, worms, spyware, or any code intended to disrupt systems or compromise user security.

3.3 User Data Protection

Apps must handle user data responsibly and transparently. User data must not be collected, processed, or shared without proper user consent and disclosure.

4. Monitoring And Enforcement

4.1 App Reviews And Audits

Onside performs ongoing monitoring of apps using a combination of automated tools and manual reviews to identify violations of these guidelines.

4.2 User Reporting

Users are provided with mechanisms to report suspicious apps or behavior. All reports are reviewed, and appropriate action is taken where necessary.

4.3 Developer Accountability

Developers are responsible for maintaining compliance throughout the lifecycle of their apps. Apps found to be in violation may be suspended or removed, and developer accounts may be restricted or terminated.

5. Quality And Accuracy Standards

5.1 Functionality

Apps must function as described and must not be intentionally incomplete or unstable. Apps with excessive crashes, critical bugs, or non-functional features may be rejected or removed.

5.2 User Experience

Apps should provide a clear, usable, and reliable user experience, with interfaces appropriate for their intended audience.

5.3 Accuracy Of Information

All app metadata, including descriptions, screenshots, pricing, and promotional content, must be accurate and not misleading.

6. Review And Appeals Process

6.1 App Review

All apps distributed through the Onside marketplace undergo a review process to assess compliance with these guidelines and applicable legal requirements.

6.2 Appeals

Developers may appeal decisions related to app rejection or removal. Appeals must be submitted through designated support channels and will be reviewed by Onside.

7. Contact Information

For questions or concerns regarding these App Marketplace Guidelines, please contact:

Email: [email protected]

Mailing Address:

Onside.io

Keizersgracht 555

1017 DR Amsterdam

The Netherlands