Data Collection Policy

How Onside collects, uses, protects, and handles personal information in Japan, including user rights under APPI, cross-border data handling, and contact details for privacy requests.

Commitment to User Privacy

At Onside, we are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and managed. This policy explains our data collection and processing practices in accordance with the Act on the Protection of Personal Information of Japan (APPI) and related guidelines.

Onside is operated by Onside.io B.V.

1. Collection And Use Of Personal Information

We collect and use personal information only to the extent necessary to operate the marketplace and provide related services.

1.1 User Authorization And Marketplace Access

To provide access to the Onside app marketplace, we collect the following personal information during account creation and authentication:

• Full name – to identify the user and manage the account

• Date of birth – to verify age eligibility and comply with applicable legal requirements

• Phone number – to identify and authenticate users

• Email address – to communicate with users regarding their account, security, and marketplace activity

Purpose Of Use:

• User identification and authentication

• Account creation and management

• Age verification and compliance with legal requirements

• Security, fraud prevention, and customer support

Legal Basis:

Personal information is processed based on proper acquisition and use within the scope of the stated purpose, as permitted under APPI.

1.2 Marketing And Marketplace Communications

With your consent, we may use personal information to send information related to the marketplace, including product updates, service announcements, and promotional materials.

For this purpose, we may collect and use:

• Full name – to personalize communications

• Email address – to deliver communications

• Usage data – to understand user preferences and improve the relevance of marketplace content

Legal Basis:

• User consent, where required under APPI

• Legitimate use within the disclosed purpose of utilization

Users may opt out of marketing communications at any time.

2. Management And Protection Of Personal Information

We implement appropriate technical and organizational measures to prevent unauthorized access, loss, alteration, or leakage of personal information. Access to personal data is limited to authorized personnel and trusted service providers who require such access for operational purposes.

3. User Rights Under Japanese Law

In accordance with APPI, users have the following rights regarding their personal information:

3.1 Right To Disclosure

Users may request disclosure of the personal information we hold about them, including the purpose of use.

3.2 Right To Correction Or Deletion

Users may request correction, addition, or deletion of inaccurate or outdated personal information.

3.3 Right To Suspension Of Use

Users may request suspension of use or deletion of personal information if it is handled beyond the stated purpose or obtained improperly.

3.4 Right To Opt Out Of Marketing

Users may object to the use of their personal information for marketing purposes at any time.

4. Cross-Border Data Handling

Personal information may be processed or stored outside Japan, including in the European Union. In such cases, we ensure that appropriate safeguards are in place and that personal information is handled in accordance with APPI requirements.

5. Contact And Inquiries

For questions, requests, or complaints regarding personal information or this policy, please contact:

Email: [email protected]

Mailing Address:

Onside.io B.V.

Keizersgracht 555

1017 DR Amsterdam

The Netherlands

We will respond without undue delay and in accordance with applicable Japanese law.

6. Changes To This Policy

We may update this Data Collection Policy from time to time to reflect changes in legal requirements or marketplace operations. Any material changes will be communicated through the marketplace or via email where required.

Acknowledgment

By using Onside, you acknowledge that you have read, understood, and agree to this Data Collection Policy.