# Purchasing Paid Apps

This guide explains how to purchase apps that have a one-time cost, as well as how to manage those purchases.

***

### How to Purchase a Paid App

The process is designed to be simple and secure.

1. **Find the App You Want**
   * Browse or search for the app in the **Now, Apps, or Games** tabs within the Onside Store.
   * Tap on the app to open its dedicated App Page.
2. **Tap the Price Button to Start**
   * On the app's page, the main action button at the bottom will display the price (e.g., **€1.99**).
   * Tap this button to begin the purchase process.
3. **Confirm Your Purchase**
   * An Apple Pay confirmation sheet will appear.
   * Authenticate the purchase using **Face ID, Touch ID, or your device passcode**, just like you would for any other secure transaction.
4. **Download & Install**
   * After your purchase is confirmed, the app will automatically begin to download and install on your device.
   * The button will show the download progress and will change to **"Open"** once the installation is complete.

{% hint style="info" %}
Once you've purchased a paid app, it's linked to your Onside account forever. The button on its app page will change from a price to "Open" (if installed) or "Download" (if not currently on your device), and you will never be charged for it again.
{% endhint %}

***

### Common Questions About Paid Apps

<details>

<summary><strong>What if I change my mind? How do refunds work?</strong></summary>

If you are unsatisfied with a purchase or made one by mistake, you can request a refund directly through the Onside app.

1. Go to your **Profile** screen in the Onside app.
2. Tap on the **"Purchases"** section to see your order history.
3. Find the specific order you want a refund for.
4. Tap the **"Refund"** button associated with that order.
5. Tapping this button will guide you to our support team, who will review your request and assist you with the next steps.

<div align="left"><figure><img src="https://1223683575-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FK6W2Xq8YQWUKNGf4QCyg%2Fuploads%2FPnUTUVKm5zDFdEHGvqj2%2Fpng%20(19).png?alt=media&#x26;token=a76292b8-8ca4-40a8-885f-4ca27a9d3480" alt="" width="188"><figcaption></figcaption></figure></div>

</details>

<details>

<summary><strong>Can I re-download a paid app I've already purchased?</strong></summary>

Yes. Any paid app you purchase is permanently linked to your Onside account. You can re-download it for free at any time on any iPhone where you are logged in with the **same Onside account**. Simply find the app in the store, and the button will show "Download" instead of a price.

Onside Store availability depends on your device and region (for example, iPad support is EU-only).

</details>

<details>

<summary><strong>Do I need to have a card linked to Onside to buy an app?</strong></summary>

You need a valid payment method. This can be a card you have linked directly to your Onside account or a card associated with your Apple Pay, which you can select during the checkout process.

</details>

***

If you have any further questions, please contact our support team. You can reach us via the chat in the bottom-right corner or by email at <support@onside.io>.