Monetization FAQ

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Here are answers to some common questions about monetization on Onside.

How can I get a commission rate lower than the standard 10%?

Our commission rates are determined on a case-by-case basis. While our standard rate is 10%, we are open to discussing more favorable terms, with rates potentially as low as 0%. The final rate depends on factors like your company's size, your app's category, and your business model. To start a discussion, please contact our developer support team.

Are there any fees besides the Onside commission?

Yes. In addition to our commission, standard transaction fees for processing payouts (pay-out fees) will be applied to your earnings. Our commission helps us cover essential platform costs, including infrastructure, team development, and fees we are subject to, such as Apple's Core Technology Fee (CTF). This model allows us to maintain and grow the Onside ecosystem while you maximize your revenue.

Who is responsible for taxes like VAT?

Onside handles the collection and remittance of Value-Added Tax (VAT) for sales made through the platform in the EU. However, you are responsible for any other taxes on your income (such as corporate or personal income tax) in accordance with the laws of your country. We always recommend consulting with a local tax advisor.

Do I have to sign the Paid Application Agreement for free apps with In-App Purchases or Subscriptions?

Yes. The Paid Application Agreement covers all forms of monetization on Onside. You will need to review and accept this agreement before you can set a price for your app or offer any In-App Purchases or Subscriptions.

Can I change an In-App Purchase from 'Consumable' to 'Non-Consumable' after creating it?

No. The type of an In-App Purchase (Consumable or Non-Consumable) is permanent and cannot be changed after it has been created. This is because our system architecture and user entitlement records depend on this initial setting. If you have chosen the wrong type, you will need to delete the incorrect IAP and create a new one with the correct type.

Do I have to use the Onside Payment SDK for my purchases?

Using the Onside Payment SDK is the standard, recommended, and most straightforward way to implement In-App Purchases and Subscriptions. It's designed to work seamlessly with our platform.

However, we offer the flexibility for developers to use their own payment infrastructure. Please be aware that this option is subject to different commercial terms, which may affect your commission rate. For more details, please contact our developer support team to discuss your specific needs.

What happens to existing subscribers if I delete a subscription's base plan?

When you delete a base plan, it becomes unavailable for new purchases immediately. Existing subscribers who are on that plan will retain access to their subscription content until the end of their current, already-paid billing period. After that, their subscription will not auto-renew, and it will expire. Before deleting, you must make the plan unavailable and ensure users have been notified, as prompted in the developer console.

How are prorated refunds for subscription upgrades calculated?

Onside's system handles all prorated calculations automatically. When a user upgrades to a higher-tier base plan within the same subscription group, our system calculates the value of the unused time on their current (lower-tier) plan. This amount is credited to the user and applied toward the price of the new, upgraded plan. The user pays the difference, and a new billing cycle begins immediately for the upgraded plan.