# Keeping Your iPhone Secure

Your iPhone's security is important. While Onside Store strives to provide a safe marketplace, practicing good general security habits will help protect your device and personal information. Here are some key recommendations.

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### Onside's Commitment to Your Security

> We are committed to earning and maintaining your trust. Here’s how we help keep you safe:
>
> * **App Moderation:** Apps available on Onside Store undergo a review process, including security checks, to help ensure they are reliable and safe.
> * **Secure Platform:** We use industry-standard practices to protect our platform and your interactions with it. We comply with applicable requirements in the EU and Japan.

By following the general security practices below and relying on trusted sources like Onside Store, you can help keep your iPhone and your data safe.

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### Essential Security Practices for Your iPhone

<details>

<summary><strong>Download from Trusted Sources</strong></summary>

Always download and update apps from official sources like the Onside Store and Apple's App Store. Avoid downloading apps from unofficial websites or unverified links. The only official Onside website is [**onside.io**](https://onside.io).

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<summary><strong>Be Wary of "Pirated" or Modified Apps</strong></summary>

Installing unofficial or "cracked" versions of paid apps can be risky. These modified apps might contain malware or spyware that could compromise your device, including access to sensitive information like banking details. Stick to legitimate app versions from trusted marketplaces.

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<summary><strong>Recognize Suspicious Device Activity</strong></summary>

Pay attention if your iPhone starts behaving unusually. Examples include:

* Sending messages or making calls you didn't initiate.
* Apps opening or closing on their own.
* Unexplained spikes in data usage.
* Rapid battery drain.

If you notice such activity, immediately disconnect from the internet (e.g., enable Airplane Mode). Review recently installed apps and remove any that seem suspicious.

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<summary><strong>Keep Your iOS Updated</strong></summary>

Apple regularly releases iOS updates that include important security patches. Enable automatic updates by going to **Settings > General > Software Update > Automatic Updates** and turning on both **Download iOS Updates** and **Install iOS Updates**.

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<summary><strong>Use Strong, Unique Passcodes &#x26; Passwords</strong></summary>

* **Device Passcode:** Set a strong passcode (or use Face ID/Touch ID) to unlock your iPhone. This is your first line of defense if your device is lost or stolen.
* **App & Account Passwords:** For all your online accounts, including Onside and your Apple ID, use strong, unique passwords. Avoid reusing passwords across different services.

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<summary><strong>Be Cautious with Links and Messages</strong></summary>

Do not click on suspicious links or open attachments in messages (SMS, iMessage, email, etc.) from unknown senders. If you receive a suspicious message claiming to be from a company, contact them directly through their official website or app, not by using the links in the message.

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<summary><strong>Don't Install Apps at the Request of Strangers</strong></summary>

If someone calls you unexpectedly and asks you to install an app or configuration profile (perhaps claiming to be tech support), it's very likely a scam. Do not follow their instructions. Always find official information and safe apps through trusted sources.

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<summary><strong>Enable Two-Factor Authentication (2FA)</strong></summary>

Wherever possible, enable 2FA for your important accounts (especially your Apple ID, email, and banking). 2FA adds an extra layer of security, ensuring only you can access your account, even if someone else learns your password. For your Apple ID, you can check your 2FA status in **Settings > \[Your Name] > Password & Security**.

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<summary><strong>Review App Permissions Regularly</strong></summary>

iOS allows you to control what data apps can access (e.g., your location, photos, microphone). Periodically review these permissions in **Settings** by tapping on an individual app. Only grant permissions that are necessary for the app to function as you expect.

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***

If you ever have security concerns related to the Onside Store or an app downloaded from it, please contact us immediately at <support@onside.io>.


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